Privacy Policy - Bohoostel

Privacy Policy

Bohoostel Srl (hereinafter referred to as “Hostel,” “we,” “our,” or “us”) is committed to maintaining your privacy. This Privacy Policy outlines the practices of Bohoostel Srl regarding the collection, use, and sharing of information obtained from users accessing our website “https://www.bohoostel.com/” .eu, .it(“Website”), or otherwise sharing personal information with us. This policy also contains information about cookies. These policies aim to protect your privacy and ensure that your personal information is handled securely and responsibly. We encourage you to review this policy regularly to stay informed about our latest privacy practices.

Information We Collect

We collect two types of data and information from users:

Non-Personal Information
This refers to non-identified and non-identifiable information that may be collected through the use of the Website. We are not aware of the identity of the user from whom non-personal information has been collected. This type of data may include aggregated usage information and technical data transmitted by the user’s device, including software and hardware information (e.g., browser type, operating system, language preferences, access time), to improve the functionality of our Website. Additionally, we may collect information about your activity on the Website (e.g., pages viewed, online navigation, clicks, actions, etc.).

Personal Information
This refers to identifiable information that identifies an individual or can, with reasonable effort, identify an individual. Such data includes:

Device Information: We collect personal information from your device, including geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other related information regarding your activity on the Website.
Registration Information: When you sign up for a newsletter on our Website, you will be asked to provide details such as your full name and email address.
Contact Information: When you fill out a contact form on our Website, you will be asked to provide details such as your name, phone number, and email address.
Booking Information: When making an online booking through our Booking Engine, you will be asked to provide details such as your name, contact information, demographic data, and payment information.

We receive your personal data from various sources:

When you voluntarily provide your personal details through forms or online bookings.
When you use or access our Website in connection with our services.
From third-party service providers, public records, and analytics services.

Use of Information

We collect and use data for the following purposes:

To maintain internal records in compliance with applicable laws.
To send communications related to our services, provide technical information, and address customer support inquiries.
To periodically send promotional emails (if requested) about new products, special offers, or other information we think you may find interesting.
To display advertisements while you browse our Website (see “Advertising” below).
To market our products (see “Marketing” below).
To personalize the Website according to your interests.
To conduct statistical and analytical purposes aimed at improving the Website.

Advertising

We may use third-party advertising technology to display advertisements while you access the Website. This technology uses information related to your use of the Website to display targeted advertisements (placing third-party cookies on your browser).

Marketing

We may use your personal data, such as your name, email address, and phone number, directly or through our third-party subcontractors, to provide you with promotional material related to our services.

We respect your right to privacy and provide you with the means to opt-out of receiving further marketing offers within such materials. If you unsubscribe, your email address or phone number will be removed from our marketing distribution lists.

Please note that even if you unsubscribe from marketing emails, we may still send you essential administrative emails related to customer support or important notices.

Information Sharing

We do not rent, sell, or share user information with third parties except as described in this Privacy Policy. We may share your personal information in the following limited circumstances:

Third-Party Service Providers: We share personal information with third parties involved in delivering services to you. These third parties are authorized to use your personal information only for the purpose for which it was provided and may not disclose it to others except as directed by us and in accordance with this Privacy Policy.
Legal and Regulatory Authorities: We may share your personal information with legal and regulatory authorities or other third parties when required by law, necessary to enforce our legal rights, or to protect the safety of any individual.
Business Transitions: If all or part of our company is sold, merged, or otherwise transferred, your personal data may be transferred as part of such a transaction.

User Rights

You may request to:

Confirm whether we are processing your personal data and access your stored personal information, along with supplemental details.
Receive a copy of the personal information you voluntarily provided in a structured, commonly used, and machine-readable format.
Request the rectification of personal information in our possession.
Request the deletion of your personal data.
Object to our processing of your personal data.
Request that we restrict the processing of your personal data.
File a complaint with a supervisory authority.

Please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.

For further inquiries, contact us at info@bohoostel.com.
Last Updated: May 18, 2024.