Terms & Conditions

Bohoostel is a hostel in Bologna offering shared dormitories and private rooms in a modern and social environment.
These terms apply to all stays at our hostel:

⚠️ Important Information

Before your stay, please note:

• Check-in outside the indicated hours is not possible
• Female dormitories are reserved for female guests only
• Any outstanding balance is payable at check-in, unless otherwise specified in the applicable booking conditions.
• City tax is not included
• A valid ID is required (driving licences are not accepted)

🕑 Check-in

Check-in is available from 14:00.

Latest check-in times:

• Sunday – Wednesday: until 22:30
• Thursday – Saturday: until 00:00

Check-in outside these hours is not possible.

⏰ Check-out

Check-out must be completed by 10:30.
Late check-out is not available.

Cancellations, Late Cancellations and No-Shows

• Late cancellations and no-shows are subject to the following penalties:
  • Official booking engine: one night’s accommodation.
  • Other booking platforms (excluding Airbnb): full reservation amount.
  • Airbnb: the cancellation policy confirmed by Airbnb applies.

Failure to check in on the scheduled arrival date, without prior approval, constitutes a no-show. The entire reservation, including remaining nights, will be cancelled and the bed released, subject to the applicable booking conditions.

Date changes require explicit confirmation.

🧳 Luggage Storage

Luggage storage is available from 09:00 at a cost of €10.
It is not possible to leave luggage before this time.

Please note: if the keys are not returned at check-out, a €20 fee will be charged to cover the replacement of the lock.

💳 Payments

If not prepaid, payment is required at check-in.

We accept:

• credit/debit cards
• cash
• Satispay

A valid credit card is required as a guarantee.
The property may pre-authorize the credit card prior to arrival.
Bank transfers are accepted only for groups or agencies.

Additional information:

Group bookings may be subject to specific conditions communicated directly by the property. A security deposit may be required at the property’s discretion.

🧾 City Tax

City tax is not included and must be paid at the property.
The amount is set according to local municipal regulations and may vary.

🚫 Minors and School Groups

Minors are not permitted to stay in dormitories shared with unrelated guests.

Minors may stay in private rooms when accompanied by a parent, legal guardian or authorized adult, subject to prior communication and approval by the property.

Bohoostel also welcomes organized school groups, subject to prior evaluation and written confirmation.

As a general policy, we prioritize school groups with students aged 16 or over. Requests involving younger students may be considered individually, depending on the dates, availability, group composition, adult supervision and accommodation arrangements.

When specifically authorized, school groups with minors may be accommodated in dormitories reserved exclusively for their group.

All arrangements involving minors must be agreed upon and confirmed by Bohoostel before the reservation is finalized.

🛏️ Dormitories and Bed Rules

Female dormitories are reserved exclusively for female guests.

The property may refuse accommodation where a booking does not comply with female-only dormitory requirements.

Any applicable charges or refunds will be determined in accordance with the booking conditions and applicable law.

• Changing beds without prior authorization is not allowed and may result in a charge equivalent to the first night.
• Bed linen is included in all bookings.
• Towels are not included and are available at an additional cost upon request.

🐾 Pets

Pets are not allowed.